OSHARE HEALTH PRODUCTS, LLC
ZOBRIA respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number ("Personal Information") that you provide to us is important to us. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using www.Zobria.com (the “Website”), the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
When you provide Personal Information to us, you are consenting to the manner in which ZOBRIA will collect, use, disclose and otherwise manage your Personal Information, as set out below.
Who May Use the Website. The Website is not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.
The Website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to ZOBRIA. Information sent to us will be housed on servers located in the United States. Do not send us information unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information. We may collect Personal Information that you provide us when you:
- Purchase, order, return, exchange or request certain information about our products and services;
- Contact our customer service desk;
- Visit or register with our Website or participate in another feature of our Website; or
- Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Website.
Customer Service. When you call Customer Service (1-855-962-7428) about a product, delivery, billing question or for other customer service, you may be asked for Personal Information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
Site Registration. Registration is an optional service provided by our Website. You do not have to register to browse on our Website, but you do have to register to purchase products on our Website. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from ZOBRIA.
Other Uses of Personal Information. ZOBRIA also uses Personal Information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Promotional Information and Marketing Materials. We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales and special offers.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our Website. If you would like to stop receiving such promotional information from ZOBRIA, please see the "Privacy Preferences/Opt-Out" section of this Privacy Statement.
Disclosure of Personal Information. We may enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to ZOBRIA customers. We may share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.
Access to Personal Information by Companies that Work with or on Behalf of ZOBRIA. Some of our operations may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.
If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
Sale of Business. In the event that our company or some of our company assets are sold or transferred or used as security, your Personal Information may be transferred to third parties as part of that transaction.
Disclosures of Personal Information in Legal Proceedings. If we or any of our Service Providers are requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, we or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, we or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. We or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving us, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Access to Personal Information. You may request access to the Personal Information that we have about you. If you are a registered user with our Website, you can access your profile information at any time by clicking on the "My Account" link at the top of any page on the Website on which you registered.
Privacy Preferences / Opt-Out. You may also change your marketing preferences or remove yourself from our mailing list by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you or by contacting Customer Service at 1-855-962-7428
Visiting Our Website. In general, you can visit our Website without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to monitor and improve our Website.
Cookies and Tracer Tags. Our Website use a technology called "cookies". A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Website where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Website, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Website in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Website, you will limit the functionality we can provide when you visit our Website.
Tracer Tags: Our Website may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and other future website visitors.
Security of Personal Information. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
Secure Shopping. When you place orders on our Website, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Website from capturing and viewing your Personal Information.
- To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. ZOBRIA will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Privacy Statement Modifications. From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion. We also may post a notice on our Website or send an email describing the changes.
Contacting Us. If you have any questions about our handling of Personal Information, please contact us at ZOBRIA, firstname.lastname@example.org. Alternatively, you may call us toll-free at 1-855-962-7428.
Your California Privacy Rights-California Residents. If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information:
- The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
- The names and addresses of the third parties that received that information; and
- If the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is email@example.com.
Last Updated: October 21, 2013